Terms & Conditions

Effective Date: July 14, 2025
Website: www.neovoltebikes.com
Company Name: Neovolt Bikes
Address: VPO Neoli Kalan, Bagla Road, Hisar, Haryana, 125001
📞 9992047431, 9253347431
📧 sale@neovoltebikes.com

1. Acceptance of Terms

By accessing or using our website, services, or purchasing products from Neovolt Bikes, you agree to be bound by these Terms & Conditions. If you do not agree with any part of the terms, please do not use our services.

2. Use of the Website

  • You agree to use the site only for lawful purposes.

  • You must not misuse the website (e.g., hacking, spreading viruses, or attempting unauthorized access).

  • We reserve the right to restrict or terminate your access to our website at any time.

3. Product Information and Pricing

  • All products listed on the website are subject to availability.

  • We strive to ensure product descriptions, pricing, and availability are accurate but errors may occur.

  • Prices are subject to change without prior notice.

4. Orders & Payments

  • Orders can be placed directly through the website or by contacting our support team.

  • We accept various payment methods, including UPI, cards, and bank transfers.

  • An order is only confirmed once payment is successfully processed.

5. Shipping & Delivery

  • We aim to dispatch all orders within 2–7 working days.

  • Delivery times may vary based on location, availability, or unforeseen delays.

  • We are not liable for any delays caused by courier partners.

6. Cancellations & Returns

  • Orders can be cancelled within 24 hours of placement.

  • Return requests must be made within 7 days of delivery.

  • Returns are only accepted for damaged, defective, or wrongly delivered products.

  • To initiate a return, contact sale@neovoltebikes.com or call our customer care.

7. Warranty and Service

  • E-bikes come with limited manufacturer warranty (details provided with each product).

  • Warranty does not cover damage due to misuse, accidents, or unauthorized repairs.

  • For service requests, please contact our support team.

8. Intellectual Property

All content on the website—including text, images, graphics, and trademarks—is the property of Neovolt Bikes and is protected by intellectual property laws. You may not reuse or reproduce any part without written permission.

9. Limitation of Liability

Neovolt Bikes shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services or products, including loss of data or profit.

10. Third-Party Links

We may include links to third-party websites for your convenience. We do not control these websites and are not responsible for their content, terms, or privacy policies.

11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hisar, Haryana.

12. Changes to Terms

We may update these Terms & Conditions at any time without prior notice. Changes will be posted on this page with a revised effective date. Continued use of the website implies your acceptance of the revised terms.

13. Contact Us

For any questions or concerns regarding these Terms, please contact:

Neovolt Bikes
📍 VPO Neoli Kalan, Bagla Road, Hisar, Haryana, 125001
📞 9992047431, 9253347431
📧 sale@neovoltebikes.com