Privacy Policy

Effective Date: July 14, 2025
Website: www.neovoltebikes.com
Company Name: Neovolt Bikes
Address: VPO Neoli Kalan, Bagla Road, Hisar, Haryana, 125001
Contact:
📞 9992047431, 9253347431
📧 sale@neovoltebikes.com

1. Introduction

At Neovolt Bikes, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with us through our website or services.

2. Information We Collect

a. Information You Provide

  • Full Name

  • Phone Number

  • Email Address

  • Delivery Address

  • Inquiry or feedback messages

  • Any data submitted through forms on our website

b. Information We Collect Automatically

  • IP address

  • Browser and device information

  • Pages visited on our site

  • Time spent on pages

  • Cookies and tracking data

3. How We Use Your Information

We may use your information to:

  • Process inquiries and orders

  • Deliver products and services

  • Send confirmations and important updates

  • Improve our website and services

  • Respond to your support requests

  • Send promotional offers (with your consent)

4. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data with:

  • Trusted service providers like courier partners or payment gateways

  • Legal authorities if required by law

  • Internal teams for processing your orders and service requests

All third parties are bound by confidentiality and are required to protect your data.

5. Cookies

Our website uses cookies to enhance user experience. Cookies help us:

  • Understand website traffic and user behavior

  • Remember user preferences

  • Provide secure and personalized services

You can control or disable cookies through your browser settings.

6. Data Security

We implement strong security measures to protect your information, including:

  • SSL encryption

  • Secured server infrastructure

  • Restricted access to personal data
    However, no online system is completely foolproof. Always be cautious while sharing sensitive data.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for promotional emails

  • Request information on how your data is used

  • Lodge a complaint with data protection authorities

To exercise any of these rights, contact us at sale@neovoltebikes.com or call us at 9992047431 / 9253347431.

8. Data Retention

We retain your data as long as necessary to:

  • Fulfill the purpose it was collected for

  • Comply with legal and regulatory obligations

  • Resolve disputes and enforce policies

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please read their policies before sharing any data.

10. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted here with the updated effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this policy or your data, please contact us:

Neovolt Bikes
📍 VPO Neoli Kalan, Bagla Road, Hisar, Haryana, 125001
📞 9992047431, 9253347431
📧 sale@neovoltebikes.com